Bali: Frequently Asked Questions

We would like to answer the most frequently received questions, to provide easy access to all answers and explain how everything vacation and hotels related works in Bali. Only the real facts that will save you lots of valuable time and lead to actual results and smiling faces.

Basically it is all very simple. Send in your reservation request as early as possible, at least 2 months in advance. Earlier is definitely better, because one major problem and real issue with Internet reservations is this: Bali1.com rates are not usually available when booked last minute. Room inventories at these prices are very limited in quantity.

If any room is sold out and new room inventory has to get re-ordered again, normal retail rates can apply. Almost always will apply during the high season months June to September. And over the New Year's month. These months are always totally sold out later, at any price level. Bali1.com rates are only available if booked in advance, as long as room inventory lasts. Bali has two major disadvantages: 1) It is too small of an island , and 2) It has not enough hotel rooms , therefore in combination with discount rates there are generally two options:

Book last minute - pay retail and still have problems to actually get the room. Maybe 'a' room, but not the room or the hotel you had in mind.

Plan well ahead - easily get the room at the resort you want and save considerably at the same time. Discounts are not available last minute. As there are never enough rooms, these rooms are reserved for retail channels only.

Q: Are the rates I read on your pages valid prices?

A: Yes they are, they are Discount rates however, and may not be available at all times. Should your requested hotel room be sold out, you will receive alternative options.

Q: What is the meaning of HIGH Season: Jul.1 - Aug.31, +US$50

A: You have to add $50 per room/per night to the Bali1 rate for that time period.

Q: If I ask today, if a room is available, and I will book this room in a few days, can you guarantee the availability ?

A: That is not possible, occupancy changes several times daily, your reservation is fully guaranteed only after a completed reservation form is received, and the related confirmation is sent to you. Rooms will not go "on hold" status for any inquiries, only for reservation requests.

Q: Your rates for rooms are for double occupancy , I need the rate for a single occupancy.

A: In Bali most of the accommodation is "per room" so the rate is the same for either single or double occupancy. Unlike a travel agent in your country. They might charge you per person. Here at Bali1.com there are no twin-share prices, always are quoted per room, or per 2-bedroom, or per villa. Never per person.

Q: Your rates are in US$, what are your rates in Australian $ ?

A: You can pay with your Australian credit card and the conversion will be done automatically by your bank, you can call them and ask how much they will charge you, the exact amount based on the exchange rate for that day.

All bookings, including the ones paid with Australian credit cards will be billed in US$ via Balipayment.com by Securepay and National Australia Bank. This is payment system has a processing fee of $6 per transaction.

For your orientation in case you need to know the amount in other currencies: Check Rates in Your currency

Q: I am traveling with my family including 3 kids, how do I calculate the total cost?

A: 99% of the hotels follow strictly that rule: One room allows these bedding options a) 1 King size bed (double), or b) 2 single beds (Twin). To both options you can add 1 extra bed, not more than that. Since one 2-bedroom suite is often more expensive than 2 standard rooms, the best solution for a family of 5 would be 2 standard rooms with 1 extra bed to provide room, bed and breakfast for all family members. You can request them to be interconnected, hotels will "note" it but not confirm that prior to check in because they simply don't know if it will be available before you actually check in. In Most cases however this will actually materialize exactly "as noted".

Children under 12 years are mostly free with existing bedding of the parents. You just pay kid's breakfast directly to the hotel, what is easiest solution. Baby cots are provided by the hotels free of charge upon request. According to hotel definitions a child age 12 years or older is required to pay normal full rates for any extra bed (as in "triple share" if there are already 2 people in that room, the child will be the third normal person)

Q: I have a question and want prices for a hotel not listed on your site

A: If you want to stay a week there or longer, contact us

Q: I have a limited budget, what hotels do you recommend?

A: All our listed Hotels and Resorts have current approval and guest's recommendation in order to be and stay listed, this is not one of the travel agencies that offers "all hotels in the system", we have the system already filtered and keep only the hotels that remain without major complaints and provide pleasant experiences for guests that stay there For The definitive overview based on rates, have a look at The Bali Resort Charts

Q: I have never been to Bali, which hotel do you recommend?

A: Since we know nothing about your preferences yet, neither your available budget, what kind of recommendation are you looking for exactly ? Have you considered that rooms can cost as little as $50 or as much as $3000 per night and that this website contains all specific information regarding that to narrow down and help your decision process, and you basically just would need to read the details you would be interested in? Ahh, see, now we're getting somewhere. It's easy, start with your budget at above Bali Resort Charts, decide on a location, read the details, and soon you will have it down to 2 or 3 options that fit your criteria. Just pick one, and next time another. Travel is about making NEW experiences, there is no "absolutely best" option you can know in advance. Nobody knows that for sure anyway before it really happens it will always just be theory. Come see for yourself, and make a real discovery.

Q: Do you offer airline tickets to Bali?

A: No, the very idea to charge you the fee for a worldwide secure delivery plus insurance makes that a prohibitive suggestion, but it's easy to find someone that does offer air tickets closer to your area, use a search engine like the specialized Bali search engine where you can 1-click all the essential terms such as Cheap Airfare - Flights To Bali - Singapore Airline - or also Singapore Airfare to Singapore the major connection hub in the region where you can catch multiple hop-over flights to Bali daily and easily.

Q: What are your terms & conditions and cancellation terms?

A: Generally these terms apply - Some bali hotels have individual terms to accommodate the low discount rates that are bound to these terms, you can find the details of it on the reservation page of these hotels where it applies.

Q: How can I be sure that your reservations really are processed by a Secure server?

A: You can see that when you click on any "reserve room" or "book now" links on Bali1.com. Internet Explorer or Firefox, your browser shows a link starting with "https://..." instead of the usual unsecured "http://..." Your personal data is completely encrypted and safe at all times. We also process additionally with Thawte security certification.

Q: I did send you several questions and request for a detailed proposal and tour schedule

A: Thank you. However, all Discount prices as listed are valid for bookings only. If you have questions that require complete walk-throughs regarding all options that are available you can order our Bali Travel Guide (will be refunded in case of booking within 30 days) or a complete Bali orientation package that will stay with you until you run out of questions and all of them are answered. Contact us at bottom of this page with your personal requests.

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Your Bali1 team, as always directly from Bali